add-circle-bold add-circle add-square add alarm-bell-1 alert-diamond analytics-pie-2 archive archive arrow-down-1 arrow-down-2 arrow-left-1 arrow-right-1 arrow-up-1 attachment-1 bin-paper-1 book-star button-record check-1 check-circle-1 close close-quote close cog-1 cog common-file-stack copy-paste credit-card-1 diagram-fall-down disable time-clock-midnight download-thick-bottom drawer-send envelope-letter envelope-letter expand-6 expand-6 file-code filter-1 floppy-disk flying-insect-honey folder-file-1 headphones-customer-support hierarchy-9 hyperlink-2 information-circle keyboard-arrow-down keyboard-arrow-up layout-module-1 list-bullets lock-2 lock-unlock-1 love-it messages-bubble-square move-to-top multiple-circle multiple-neutral-1 multiple-users-1 navigation-menu-horizontal navigation-menu network-browser open-quote pencil-1 pencil-write pencil-1 print-text rating-star rating-star remove-circle remove-square-1 search send-email-1 shield-warning single-neutral-actions single-neutral smiley-sad-1 smiley-unhappy smiley-indifferent smiley-smile-1_1 smiley-happy smiley-sad-1 smiley-unhappy smiley-indifferent smiley-happy smiley-thrilled social-media-twitter synchronize-arrows-1 tags-double ticket-1 ticket-1 time-clock-circle undo view-1 view-off view wench

How to Restore a Filtered File or Folder

The Point-In-Time Explorer filters the display of files and folders that exceed the maximum path length supported by WebDAV. This does not effect the backup of files and folders with long paths but does impact the display of files and folders in the Point-In-Time Explorer once the limit of long paths is reached. See image:

Filtered List in Point-In-Time Explorer

Compare to list of files in Windows File Explorer

Unfiltered List in Windows File Explorer

If the Point-In-Time explorer has filtered a long path it will be logged in ArchiveIQViewStor.log, located in the software installation folder. The log may be opened in notepad. See an example entry below.

2020-10-01 11:54:43,416 [20] DEBUG ArchiveIQViewStor [(null)] - Filtering a long path to prevent problems with WebClient interoperability. /VS/~61039430/D/Datatransfer/R%20Drive/DATA_R/QUOTE%20AND%20PROJECT%20REGISTER/Quote%20%26%20Project%20Data/Inmetmatic%20(Mexico)/2020%20Quotes/F12220%20-GM%20BEV%203/Quote%20Sheets%20%26%20Writeups/Pricing%20Breakdowns%20for%20Oscar.pdf

To restore files and folders with long paths, right click the last folder displayed in the Point-in-Time Explorer, then select restore. All the files, folders and subfiles and subfolders will be restored correctly. In the example above, the last folder displayed is 'Quote Sheets & Writeups'.