list-bullets alert-diamond attachment-1 keyboard-arrow-down add-square tags-double smiley-sad-1 check-1 open-quote envelope-letter network-browser pencil-1 copy-paste filter-1 smiley-indifferent arrow-right-1 messages-bubble-square arrow-up-1 smiley-smile-1_1 rating-star smiley-happy ticket-1 navigation-menu smiley-happy send-email-1 ticket-1 social-media-twitter expand-6 envelope-letter hierarchy-9 folder-file-1 archive time-clock-circle analytics-pie-2 smiley-unhappy single-neutral-actions pencil-write archive view-off smiley-sad-1 button-record rating-star navigation-menu-horizontal remove-square-1 love-it information-circle smiley-indifferent diagram-fall-down synchronize-arrows-1 smiley-thrilled wench lock-unlock-1 shield-warning download-thick-bottom multiple-circle view-1 close-quote time-clock-midnight arrow-down-1 multiple-users-1 close alarm-bell-1 floppy-disk undo search arrow-down-2 add book-star add-circle-bold remove-circle common-file-stack smiley-unhappy single-neutral lock-2 file-code close hyperlink-2 pencil-1 cog print-text expand-6 multiple-neutral-1 keyboard-arrow-up view move-to-top drawer-send add-circle cog-1 headphones-customer-support bin-paper-1 disable layout-module-1 check-circle-1 flying-insect-honey arrow-left-1 credit-card-1

How to Restore a Filtered File or Folder

The Point-In-Time Explorer filters the display of files and folders that exceed the maximum path length supported by WebDAV. This does not effect the backup of files and folders with long paths but does impact the display of files and folders in the Point-In-Time Explorer once the limit of long paths is reached. See image:

Filtered List in Point-In-Time Explorer

Compare to list of files in Windows File Explorer

Unfiltered List in Windows File Explorer

If the Point-In-Time explorer has filtered a long path it will be logged in ArchiveIQViewStor.log, located in the software installation folder. The log may be opened in notepad. See an example entry below.

2020-10-01 11:54:43,416 [20] DEBUG ArchiveIQViewStor [(null)] - Filtering a long path to prevent problems with WebClient interoperability. /VS/~61039430/D/Datatransfer/R%20Drive/DATA_R/QUOTE%20AND%20PROJECT%20REGISTER/Quote%20%26%20Project%20Data/Inmetmatic%20(Mexico)/2020%20Quotes/F12220%20-GM%20BEV%203/Quote%20Sheets%20%26%20Writeups/Pricing%20Breakdowns%20for%20Oscar.pdf

To restore files and folders with long paths, right click the last folder displayed in the Point-in-Time Explorer, then select restore. All the files, folders and subfiles and subfolders will be restored correctly. In the example above, the last folder displayed is 'Quote Sheets & Writeups'.