time-clock-circle multiple-users-1 bin-paper-1 smiley-indifferent view-off alert-diamond envelope-letter rating-star network-browser pencil-write ticket-1 button-record headphones-customer-support close synchronize-arrows-1 common-file-stack close-quote arrow-down-2 multiple-circle attachment-1 folder-file-1 disable smiley-indifferent shield-warning love-it smiley-smile-1_1 check-circle-1 time-clock-midnight floppy-disk view smiley-unhappy book-star lock-unlock-1 arrow-right-1 archive smiley-unhappy send-email-1 hierarchy-9 open-quote add-circle-bold search remove-circle cog-1 filter-1 hyperlink-2 analytics-pie-2 flying-insect-honey navigation-menu-horizontal pencil-1 smiley-thrilled check-1 arrow-up-1 lock-2 navigation-menu add layout-module-1 archive arrow-left-1 wench arrow-down-1 multiple-neutral-1 expand-6 close drawer-send alarm-bell-1 social-media-twitter keyboard-arrow-up ticket-1 copy-paste rating-star download-thick-bottom information-circle smiley-sad-1 single-neutral-actions remove-square-1 file-code pencil-1 keyboard-arrow-down smiley-sad-1 cog single-neutral add-circle move-to-top list-bullets expand-6 undo tags-double smiley-happy view-1 messages-bubble-square print-text add-square smiley-happy credit-card-1 envelope-letter diagram-fall-down

Restoring to an alternate network location

Map a drive from a command prompt running as administrator to restore to an alternate network location

When restoring to an alternate location, by default, you do not see any network locations listed in the 'Browse for folder' window for selection. To see a mapped drive in the 'Browse for folder' window, first map it using a command prompt running as an administrator. Do not map the drive using File Explorer. Archive Manager runs with elevated permissions so in order to see the mapped drive in the 'Browse for folder' window you need to map the drive with elevated permissions, too. Use a command prompt running as an administrator.

In the search bar, type cmd. Right click the command prompt icon from the results and select 'run as administrator'. 

From the command prompt type: 

net use * \\[server]\[share] 

Where [server] is the name of the server and [share] is the name of the share, e.g. net use * \\myserver\myshare. Then hit enter. You should see output that the command was successful. Then, return to Archive Manager > Storage > All Stores > [the store] > Archives > [the archive}, select a date on the calendar and explore it. Select the desired file or folder, right click and select 'restore'. On the 'Point in Time Restore' window, click the link 'Click here to select an alternate folder'. Select the mapped drive from beneath the 'This PC' folder.

Once the restore completes, we recommend disconnecting the mapped drive for security reasons. To disconnect, return to the command prompt and type:

net use Z: /d

where Z: is the drive letter your system actually assigned to the mapped drive. Then hit enter.