time-clock-circle multiple-users-1 bin-paper-1 smiley-indifferent view-off alert-diamond envelope-letter rating-star network-browser pencil-write ticket-1 button-record headphones-customer-support close synchronize-arrows-1 common-file-stack close-quote arrow-down-2 multiple-circle attachment-1 folder-file-1 disable smiley-indifferent shield-warning love-it smiley-smile-1_1 check-circle-1 time-clock-midnight floppy-disk view smiley-unhappy book-star lock-unlock-1 arrow-right-1 archive smiley-unhappy send-email-1 hierarchy-9 open-quote add-circle-bold search remove-circle cog-1 filter-1 hyperlink-2 analytics-pie-2 flying-insect-honey navigation-menu-horizontal pencil-1 smiley-thrilled check-1 arrow-up-1 lock-2 navigation-menu add layout-module-1 archive arrow-left-1 wench arrow-down-1 multiple-neutral-1 expand-6 close drawer-send alarm-bell-1 social-media-twitter keyboard-arrow-up ticket-1 copy-paste rating-star download-thick-bottom information-circle smiley-sad-1 single-neutral-actions remove-square-1 file-code pencil-1 keyboard-arrow-down smiley-sad-1 cog single-neutral add-circle move-to-top list-bullets expand-6 undo tags-double smiley-happy view-1 messages-bubble-square print-text add-square smiley-happy credit-card-1 envelope-letter diagram-fall-down

How to view the Objectstore folder on disk

Protected data is stored in a self-describing, self-contained folder structure on a disk volume, called a store.

The store is hidden by the software so it is not visible through Windows Explorer by default. All store functionality is handled through the user interface; normally, there is no reason to directly access the store on the volume. Data loss may result from inappropriate access to the store through the file system. Your support representative may ask you to check a file in the store during a support case.

To view the Objectstore folder on disk, open Folder Options in the Windows Control Panel. On the View tab select to show hidden files, and then uncheck the box to hide protected operating system files. Click OK.

 

With the new folder options in place the Objectstore folder becomes visible through Windows File Explorer or a command prompt. When finished, remember to set the folder options back to the original settings.