time-clock-circle multiple-users-1 bin-paper-1 smiley-indifferent view-off alert-diamond envelope-letter rating-star network-browser pencil-write ticket-1 button-record headphones-customer-support close synchronize-arrows-1 common-file-stack close-quote arrow-down-2 multiple-circle attachment-1 folder-file-1 disable smiley-indifferent shield-warning love-it smiley-smile-1_1 check-circle-1 time-clock-midnight floppy-disk view smiley-unhappy book-star lock-unlock-1 arrow-right-1 archive smiley-unhappy send-email-1 hierarchy-9 open-quote add-circle-bold search remove-circle cog-1 filter-1 hyperlink-2 analytics-pie-2 flying-insect-honey navigation-menu-horizontal pencil-1 smiley-thrilled check-1 arrow-up-1 lock-2 navigation-menu add layout-module-1 archive arrow-left-1 wench arrow-down-1 multiple-neutral-1 expand-6 close drawer-send alarm-bell-1 social-media-twitter keyboard-arrow-up ticket-1 copy-paste rating-star download-thick-bottom information-circle smiley-sad-1 single-neutral-actions remove-square-1 file-code pencil-1 keyboard-arrow-down smiley-sad-1 cog single-neutral add-circle move-to-top list-bullets expand-6 undo tags-double smiley-happy view-1 messages-bubble-square print-text add-square smiley-happy credit-card-1 envelope-letter diagram-fall-down

Point-in-time Explorer hangs on right click of file or folder

Third-party context menu items may not be compatible with the point-in-time explorer context menu and may be disabled to restore functionality

A user may wish to restore a file or folder by exploring a restore point, right-clicking on the item, and selecting copy, save as, or restore from the context menu. If a third party application has added an item to the Windows File Explorer context menu, it may interfere with proper functioning of the point-in-time explorer context menu. Both the Windows context menu and the point-in-time explorer context menu in the software rely on the same operating system components and may interact.

In this case, disable the third party context menu item to restore functionality. If the third party application provides a way to disable its context menu item, use the application's settings window to disable it. Otherwise, consider using a free context menu editor (such as CCleaner) to disable it. See the image below for an example of disabling an ESET antivirus context menu item.