time-clock-circle multiple-users-1 bin-paper-1 smiley-indifferent view-off alert-diamond envelope-letter rating-star network-browser pencil-write ticket-1 button-record headphones-customer-support close synchronize-arrows-1 common-file-stack close-quote arrow-down-2 multiple-circle attachment-1 folder-file-1 disable smiley-indifferent shield-warning love-it smiley-smile-1_1 check-circle-1 time-clock-midnight floppy-disk view smiley-unhappy book-star lock-unlock-1 arrow-right-1 archive smiley-unhappy send-email-1 hierarchy-9 open-quote add-circle-bold search remove-circle cog-1 filter-1 hyperlink-2 analytics-pie-2 flying-insect-honey navigation-menu-horizontal pencil-1 smiley-thrilled check-1 arrow-up-1 lock-2 navigation-menu add layout-module-1 archive arrow-left-1 wench arrow-down-1 multiple-neutral-1 expand-6 close drawer-send alarm-bell-1 social-media-twitter keyboard-arrow-up ticket-1 copy-paste rating-star download-thick-bottom information-circle smiley-sad-1 single-neutral-actions remove-square-1 file-code pencil-1 keyboard-arrow-down smiley-sad-1 cog single-neutral add-circle move-to-top list-bullets expand-6 undo tags-double smiley-happy view-1 messages-bubble-square print-text add-square smiley-happy credit-card-1 envelope-letter diagram-fall-down

Restoring Files Larger than 4 GB Using “Save As” Method Results in Invalid HTTP Header Message

When you try to restore files larger than 4 GB using the “Save As” method, you receive a message similar to this:


This could be from the Search Results screen or, in the case of Scalable Business Server, Enterprise Server, or Enterprise Protection Server, the Explore screen.

The software uses Internet Explorer (IE) for restoring files when using the “Save As” method. IE versions prior to version 8 have a maximum file size limit of 4 GB.

To work around the 4 GB file size limit you can do any of the following: Upgrade Internet Explorer to version 8 and then use the Save As method. Restore the file using the Explore, Drag-n-Drop method. Restore the Point-in-time using the Restore button.