How to view the Objectstore folder on disk

Protected data is stored in a self-describing, self-contained folder structure on a disk volume, called a store.

The store is hidden by the software so it is not visible through Windows Explorer by default. All store functionality is handled through the user interface; normally, there is no reason to directly access the store on the volume. Data loss may result from inappropriate access to the store through the file system. Your support representative may ask you to check a file in the store during a support case.

To view the Objectstore folder on disk, open Folder Options in the Windows Control Panel. On the View tab select to show hidden files, and then uncheck the box to hide protected operating system files. Click OK.


With the new folder options in place the Objectstore folder becomes visible through Windows File Explorer or a command prompt. When finished, remember to set the folder options back to the original settings.