add-circle-bold add-circle add-square add alarm-bell-1 alert-diamond analytics-pie-2 archive archive arrow-down-1 arrow-down-2 arrow-left-1 arrow-right-1 arrow-up-1 attachment-1 bin-paper-1 book-star button-record check-1 check-circle-1 close close-quote close cog-1 cog common-file-stack copy-paste credit-card-1 diagram-fall-down disable time-clock-midnight download-thick-bottom drawer-send envelope-letter envelope-letter expand-6 expand-6 file-code filter-1 floppy-disk flying-insect-honey folder-file-1 headphones-customer-support hierarchy-9 hyperlink-2 information-circle keyboard-arrow-down keyboard-arrow-up layout-module-1 list-bullets lock-2 lock-unlock-1 love-it messages-bubble-square move-to-top multiple-circle multiple-neutral-1 multiple-users-1 navigation-menu-horizontal navigation-menu network-browser open-quote pencil-1 pencil-write pencil-1 print-text rating-star rating-star remove-circle remove-square-1 search send-email-1 shield-warning single-neutral-actions single-neutral smiley-sad-1 smiley-unhappy smiley-indifferent smiley-smile-1_1 smiley-happy smiley-sad-1 smiley-unhappy smiley-indifferent smiley-happy smiley-thrilled social-media-twitter synchronize-arrows-1 tags-double ticket-1 ticket-1 time-clock-circle undo view-1 view-off view wench

Point-in-time Explorer hangs on right click of file or folder

Third-party context menu items may not be compatible with the point-in-time explorer context menu and may be disabled to restore functionality

A user may wish to restore a file or folder by exploring a restore point, right-clicking on the item, and selecting copy, save as, or restore from the context menu. If a third party application has added an item to the Windows File Explorer context menu, it may interfere with proper functioning of the point-in-time explorer context menu. Both the Windows context menu and the point-in-time explorer context menu in the software rely on the same operating system components and may interact.

In this case, disable the third party context menu item to restore functionality. If the third party application provides a way to disable its context menu item, use the application's settings window to disable it. Otherwise, consider using a free context menu editor (such as CCleaner) to disable it. See the image below for an example of disabling an ESET antivirus context menu item.