list-bullets alert-diamond attachment-1 keyboard-arrow-down add-square tags-double smiley-sad-1 check-1 open-quote envelope-letter network-browser pencil-1 copy-paste filter-1 smiley-indifferent arrow-right-1 messages-bubble-square arrow-up-1 smiley-smile-1_1 rating-star smiley-happy ticket-1 navigation-menu smiley-happy send-email-1 ticket-1 social-media-twitter expand-6 envelope-letter hierarchy-9 folder-file-1 archive time-clock-circle analytics-pie-2 smiley-unhappy single-neutral-actions pencil-write archive view-off smiley-sad-1 button-record rating-star navigation-menu-horizontal remove-square-1 love-it information-circle smiley-indifferent diagram-fall-down synchronize-arrows-1 smiley-thrilled wench lock-unlock-1 shield-warning download-thick-bottom multiple-circle view-1 close-quote time-clock-midnight arrow-down-1 multiple-users-1 close alarm-bell-1 floppy-disk undo search arrow-down-2 add book-star add-circle-bold remove-circle common-file-stack smiley-unhappy single-neutral lock-2 file-code close hyperlink-2 pencil-1 cog print-text expand-6 multiple-neutral-1 keyboard-arrow-up view move-to-top drawer-send add-circle cog-1 headphones-customer-support bin-paper-1 disable layout-module-1 check-circle-1 flying-insect-honey arrow-left-1 credit-card-1

Restoring Files Larger than 4 GB Using “Save As” Method Results in Invalid HTTP Header Message

When you try to restore files larger than 4 GB using the “Save As” method, you receive a message similar to this:


This could be from the Search Results screen or, in the case of Scalable Business Server, Enterprise Server, or Enterprise Protection Server, the Explore screen.

The software uses Internet Explorer (IE) for restoring files when using the “Save As” method. IE versions prior to version 8 have a maximum file size limit of 4 GB.

To work around the 4 GB file size limit you can do any of the following: Upgrade Internet Explorer to version 8 and then use the Save As method. Restore the file using the Explore, Drag-n-Drop method. Restore the Point-in-time using the Restore button.