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10 articles

Restoring to an alternate network location

Map a drive from a command prompt running as administrator to restore to an alternate network location When restoring to an alternate location, by default, you do not see any network locations listed in the 'Browse for folder' window for selecti...

How to create a bootable USB thumb drive for the System Recovery Environment (SRE)

DATASTOR provides support for full computer system recovery using a restore point generated with a Computer System type plan. The target system must be booted into a pre-install environment using the DATASTOR-provided System Recovery Environment...

Recovering UEFI and BIOS based systems: choosing the correct SRE image file

In addition to BIOS firmware assisting with the boot process of older computer systems, modern computer systems may boot with UEFI firmware instead, or even 64 bit systems configured for 32 bit legacy (BIOS) mode. DATASTOR Shield provides suppor...

System Recovery of server with Active Directory role

How to avoid a USN rollback condition To avoid a USN rollback condition with a recovered Active Directory (AD) server in an environment with one or more additional AD servers, follow the steps below. These steps were provided by Microsoft (http...

How to Upgrade Quantum GoProtect to DATASTOR Shield for RDX

Data Storage Group, Inc. (d.b.a DATASTOR™) is the original developer and publisher of the Quantum GoProtect backup software. As of January 31, 2017 the GoProtect product was end-of-lifed. Direct from DATASTOR™ is a 100% compatible alternative to...

How to Upgrade Tandberg Data AccuGuard Server for RDX to DATASTOR Shield for RDX

Data Storage Group, Inc. (d.b.a DATASTOR™) is the original developer and publisher of the Tandberg Data AccuGuard Server for RDX backup software. As of January 31, 2017 the AccuGuard product was end-of-lifed. Direct from DATASTOR™ is a 100% comp...

How to convert from OEM software to DATASTOR Shield for RDX

Converting to DATASTOR Shield for RDX for continued protection and access with existing cartridges License reactivation of software is available for customers with current support contracts only. You may install a compatible version of the DATAS...

Mapped drives are not visible for selection in the software

The full edition of DATASTOR Shield Professional supports scanning of NAS locations through mapped drives for data protection. However, due to Microsoft UAC settings the mapped drives may not be visible in the software. With default UAC set...

How to send the checkup report through your Yahoo! or Google account

Security measures implemented by Yahoo! and Google may prevent your checkup report from relaying through their services until you generate an "app password" through their email account settings. Yahoo! settings If you've activated two-st...

Repair DATASTOR Shield installation files (launch Program Maintenance Wizard)

 In some cases the software installation files may need to be repaired or the application components may need to registered again to correct issues.From the Programs and Features control panel (or Settings -> Apps & features on Windows 10) select ...